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End User Support Specialist
Jobs post
- England, United Kingdom Location
- Negotiable Salary
- Cloud & Infrastructure Technology
- Contract Type
- Onsite Workplace
***End User Support Specialist - Maidstone,UK - Onsite - Contract******
One of our international clients is looking End User Support Specialist in Maidstone, UK.
Role: End User Support Specialist
Location: Onsite
Start: ASAP
End: 6 months contract (Extendable)
Capacity: 5 days/week
Language: English.
Responsibilities:
- Experience working in a Microsoft Windows environment, Configuration Manager, Intune, Azure AD, M365, Autopilot, and Desktop Analytics.
- Expertise with Incident Management, Request Fulfilment, Knowledge Management, or Service Level Management.
- Manage Helpdesk support requests through the ticketing system (ServiceNow)
- Provide technical troubleshooting expertise to resolve various hardware and software upgrades, repairs, and support.
- Can assist in New Hire Onboarding Process: Equipment Deploys, Account Creation, Imaging, Setup, and Training
- Also, can assist in creating and maintaining documentation on Helpdesk policies and user support
- Bachelor's degree in computer science or related field of study; Experience may substitute for the Degree.
- Certifications: CompTIA A+, Microsoft Certified Profession (MCP), ServiceNow Foundational (ITSM), Microsoft AZ-900 and ITIL Foundations are also an asset
For further details, please apply on the job post with your most update CV or email me on mvora@redglobal.com
Reference
CR/123134_1736575760
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