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CloudCX Chatbot Developer
Jobs post
- Bristol, Avon, United Kingdom Location
- Negotiable Salary
- Software Development Technology
- Contract Type
- Hybrid Workplace
Our international client is looking for a CloudCX Chatbot Developer to join their team for a 12-month freelance B2B contract with a high chance of extension. This is a hybrid in Bristol or London, and you would need to be on-site 3 days a week.
Project details
- Position: CloudCX Chatbot Developer
- Contract type: Freelance B2B.
- Contract Length: 12 months
- Location: Hybrid in Bristol or London
- Languages: English
Key Responsibilities
- Design, develop, and deploy chatbots using the Genesys CloudCX platform to automate customer interactions across multiple channels
- Collaborate with cross-functional teams to understand business requirements and design chatbot workflows that meet customer needs
- Implement natural language processing NLP capabilities to enable conversational interactions and enhance user experience
- Integrate chatbots with backend systems, APIs, and third-party services to provide seamless end-to-end solutions
- Continuously optimize chatbot performance and functionality based on user feedback and analytics insight
Desired Skills and Experience:
- Solid experience developing chatbots or virtual assistants using the Genesys CloudCX platform or similar technologies
- Proficiency in programming languages such as JavaScript, Python, or Java, with experience in chatbot development frameworks
- Strong understanding of NLP techniques, including intent recognition, entity extraction, and dialogue management
- Experience integrating chatbots with backend systems, APIs and databases
- Excellent problem-solving skills and the ability to work effectively in a fast-paced collaborative environment
- Chatbot/IVRbot development experience is a mandatory skill
- Architectural diagrams
- Docker
- Microservices
- Software Engineering and Design Architecture
- UML diagram
If this interests you, please send me an up-to-date CV and we can discuss the role in more detail. If you know someone who might be interested, please forward this email their way.
Reference
CR/126417_1746719490
Date
8 May 2025
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